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Home Regulation

South Africa: Amendments to the POPIA rules – Key modifications you want to know

Coininsight by Coininsight
May 26, 2025
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South Africa: Amendments to the POPIA rules – Key modifications you want to know
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Briefly

In April, the Data Regulator printed amendments to the Safety of Private Data Act (POPIA) Laws, considerably enhancing privateness protections for South Africans. These modifications simplify the processes for objecting to information processing, requesting corrections or deletions, and acquiring consent for direct advertising. Additionally they introduce new tasks for info officers and permit for administrative fines to be paid in installments. These amendments purpose to provide people higher management over their private info and guarantee companies adjust to stricter information safety requirements.


South Africa: Amendments to the POPIA rules – Key modifications you want to know

Throughout boardrooms and dwelling rooms alike, South Africans are inundated each day by calls, texts and emails pitching all the pieces from insurance coverage to funding schemes. Rising frustrations over undesirable intrusions and mounting considerations about how private information is harvested have put privateness safety firmly within the highlight. On this local weather, on 17 April 2025, the Data Regulator printed the amended Laws referring to the Safety of Private Data Act, 2018 (POPIA), (Laws) for implementation with speedy impact. These amendments mark a decisive shift in direction of giving people actual management over how their info is used. They search to tighten the controls beneath POPIA by broadening the power of information topics to train their rights and management when it comes to POPIA.

We be aware a few of the extra notable amendments to the Laws as follows:

Regulation no.Outdated placeNew place
2 – Objection to the processing of private infoA knowledge topic who wished to object to the processing of private info (PI) which (i) protects a official curiosity, (ii) is important for the correct efficiency of a public legislation obligation or (iii) is important for pursuing the official pursuits of a accountable celebration, should have submitted the objection to the accountable celebration utilizing Type 1.A knowledge topic who needs to object to the processing of their PI and to direct advertising, should submit the objection to the accountable celebration on a type considerably just like Type 1, freed from cost and fairly accessible to a knowledge topic by hand, fax, put up, electronic mail, SMS, or WhatsApp and or in any method expedient to a knowledge topic. 
When amassing the PI, the accountable celebration has an obligation to tell the information topic of their proper to object to processing their PI. If an objection is made telephonically, such an objection shall be electronically recorded by the accountable celebration and made out there to the information topic on request, at no cost.
This new place makes it simpler and supplies additional avenues via extra trendy channels for information topics to object to their PI being processed by a accountable celebration.
 
3 – Request for correction or deletion of private info or destruction or deletion of report of private infoA knowledge topic who wished to request a correction, deletion or destruction of PI should have submitted a request to the accountable celebration utilizing Type 2.A knowledge topic who needs to request a correction, deletion or destruction of PI should submit the request to a accountable celebration on a type considerably just like Type 2, freed from cost and fairly accessible to a knowledge topic by hand, fax, put up, electronic mail, SMS, WhatsApp message or in any method expedient to a knowledge topic.
Once more, this new place makes it simpler and supplies additional avenues for information topics to request a correction, deletion or destruction of their PI. The modification additionally locations a brand new obligation on accountable events to inform the information topic of such correction, deletion or destruction.
4 – Further duties and tasks of Data OfficerAn info officer should have ensured {that a} guide is developed, monitored, maintained and made out there when it comes to the Promotion of Entry to Data Act, 2000 (PAIA Guide).The duty on info officers to organize PAIA Manuals has been deleted. Nevertheless, they have to nonetheless make sure that a compliance framework is developed, carried out, monitored, maintained and frequently improved.
The modification supplies a welcomed alleviation of the duties of an info officer, who are sometimes overwhelmed by the quantity of disclosure to be offered.
6 – Request for information topic’s consent to course of private info for direct advertisingA accountable celebration who wished to course of PI for the aim of direct advertising by digital communication should have submitted a request for written consent to that information topic utilizing Type 4.A accountable celebration who needs to course of PI for the aim of direct advertising via unsolicited digital communication should receive written consent from a knowledge topic on a type considerably just like Type 4 or any method that could be expedient, freed from cost and fairly accessible to a knowledge topic together with fax, phone, electronic mail, SMS, WhatsApp or automated calling machine.
A request for consent telephonically or by automated calling machine should be recorded by the accountable celebration and made out there to the information topic on request at no cost.
For the needs of direct advertising via unsolicited digital communications,
‘opt-out’ shall not represent consent.
The modification supplies extra methods for accountable events to acquire a knowledge topic’s consent, though virtually most information topics aren’t given the chance to consent and are reasonably requested to opt-out of direct advertising. That is nonetheless an space which requires additional real-world enforcement.
7 – Submission of criticismAny one who wished to submit a criticism should have submitted such criticism to the Data Regulator utilizing Type 5.The next individuals could lodge a criticism towards a accountable celebration: (i) a knowledge topic whose PI has been interfered with, (ii) any individual appearing on behalf of a knowledge topic whose PI has been interfered with, (iii) any individual with a adequate private curiosity within the criticism, (iv) a accountable celebration of information topic aggrieved by the dedication of an adjudicator, or (v) any individual appearing within the public curiosity.
The Type 5, and supporting documentation, may be submitted on the workplaces of the Regulator (by courier or put up) or on-line on the Regulator’s web site or by way of electronic mail. After receipt, the Regulator should present a reference quantity to the complainant inside 14 days of receipt.
The modification supplies additional clarification on the declare course of, which was beforehand bare-boned and ambiguous.
13 – Administrative finesn/aA accountable celebration served with an infringement discover by the Data Regulator for committing an workplace when it comes to POPIA and who’s unable to pay the executive effective in a lump sum, could make preparations with the Data Regulator to pay the executive effective in instalments on a case-by-case foundation.
When figuring out an acceptable cost interval, the Data Regulator should think about the monetary circumstances of the accountable celebration, and another related compelling causes which will straight or not directly impression on the accountable celebration’s affordability.
This modification is solely new, and supplies accountable events a chance to repay any administrative fines in instalments, thus assuaging the monetary heft of administrative fines to make sure they’re truly paid.

Additionally it is to be famous that something executed beneath a provision of the previous Laws and which might have been executed beneath a provision of the brand new Laws, shall be thought to be having been executed beneath the brand new Laws.

These amendments construct upon intensified efforts by South African regulators to deal with information safety. Related developments have additionally come from the Division of Commerce, Business and Competitors which printed draft amendments late final 12 months which sought to ascertain the lengthy awaited opt-out registry for direct advertising beneath the Client Safety Act Laws, 2011. These concurrent approaches would require companies engaged in direct advertising to use higher scrutiny to their compliance on this market going ahead.

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Briefly

In April, the Data Regulator printed amendments to the Safety of Private Data Act (POPIA) Laws, considerably enhancing privateness protections for South Africans. These modifications simplify the processes for objecting to information processing, requesting corrections or deletions, and acquiring consent for direct advertising. Additionally they introduce new tasks for info officers and permit for administrative fines to be paid in installments. These amendments purpose to provide people higher management over their private info and guarantee companies adjust to stricter information safety requirements.


South Africa: Amendments to the POPIA rules – Key modifications you want to know

Throughout boardrooms and dwelling rooms alike, South Africans are inundated each day by calls, texts and emails pitching all the pieces from insurance coverage to funding schemes. Rising frustrations over undesirable intrusions and mounting considerations about how private information is harvested have put privateness safety firmly within the highlight. On this local weather, on 17 April 2025, the Data Regulator printed the amended Laws referring to the Safety of Private Data Act, 2018 (POPIA), (Laws) for implementation with speedy impact. These amendments mark a decisive shift in direction of giving people actual management over how their info is used. They search to tighten the controls beneath POPIA by broadening the power of information topics to train their rights and management when it comes to POPIA.

We be aware a few of the extra notable amendments to the Laws as follows:

Regulation no.Outdated placeNew place
2 – Objection to the processing of private infoA knowledge topic who wished to object to the processing of private info (PI) which (i) protects a official curiosity, (ii) is important for the correct efficiency of a public legislation obligation or (iii) is important for pursuing the official pursuits of a accountable celebration, should have submitted the objection to the accountable celebration utilizing Type 1.A knowledge topic who needs to object to the processing of their PI and to direct advertising, should submit the objection to the accountable celebration on a type considerably just like Type 1, freed from cost and fairly accessible to a knowledge topic by hand, fax, put up, electronic mail, SMS, or WhatsApp and or in any method expedient to a knowledge topic. 
When amassing the PI, the accountable celebration has an obligation to tell the information topic of their proper to object to processing their PI. If an objection is made telephonically, such an objection shall be electronically recorded by the accountable celebration and made out there to the information topic on request, at no cost.
This new place makes it simpler and supplies additional avenues via extra trendy channels for information topics to object to their PI being processed by a accountable celebration.
 
3 – Request for correction or deletion of private info or destruction or deletion of report of private infoA knowledge topic who wished to request a correction, deletion or destruction of PI should have submitted a request to the accountable celebration utilizing Type 2.A knowledge topic who needs to request a correction, deletion or destruction of PI should submit the request to a accountable celebration on a type considerably just like Type 2, freed from cost and fairly accessible to a knowledge topic by hand, fax, put up, electronic mail, SMS, WhatsApp message or in any method expedient to a knowledge topic.
Once more, this new place makes it simpler and supplies additional avenues for information topics to request a correction, deletion or destruction of their PI. The modification additionally locations a brand new obligation on accountable events to inform the information topic of such correction, deletion or destruction.
4 – Further duties and tasks of Data OfficerAn info officer should have ensured {that a} guide is developed, monitored, maintained and made out there when it comes to the Promotion of Entry to Data Act, 2000 (PAIA Guide).The duty on info officers to organize PAIA Manuals has been deleted. Nevertheless, they have to nonetheless make sure that a compliance framework is developed, carried out, monitored, maintained and frequently improved.
The modification supplies a welcomed alleviation of the duties of an info officer, who are sometimes overwhelmed by the quantity of disclosure to be offered.
6 – Request for information topic’s consent to course of private info for direct advertisingA accountable celebration who wished to course of PI for the aim of direct advertising by digital communication should have submitted a request for written consent to that information topic utilizing Type 4.A accountable celebration who needs to course of PI for the aim of direct advertising via unsolicited digital communication should receive written consent from a knowledge topic on a type considerably just like Type 4 or any method that could be expedient, freed from cost and fairly accessible to a knowledge topic together with fax, phone, electronic mail, SMS, WhatsApp or automated calling machine.
A request for consent telephonically or by automated calling machine should be recorded by the accountable celebration and made out there to the information topic on request at no cost.
For the needs of direct advertising via unsolicited digital communications,
‘opt-out’ shall not represent consent.
The modification supplies extra methods for accountable events to acquire a knowledge topic’s consent, though virtually most information topics aren’t given the chance to consent and are reasonably requested to opt-out of direct advertising. That is nonetheless an space which requires additional real-world enforcement.
7 – Submission of criticismAny one who wished to submit a criticism should have submitted such criticism to the Data Regulator utilizing Type 5.The next individuals could lodge a criticism towards a accountable celebration: (i) a knowledge topic whose PI has been interfered with, (ii) any individual appearing on behalf of a knowledge topic whose PI has been interfered with, (iii) any individual with a adequate private curiosity within the criticism, (iv) a accountable celebration of information topic aggrieved by the dedication of an adjudicator, or (v) any individual appearing within the public curiosity.
The Type 5, and supporting documentation, may be submitted on the workplaces of the Regulator (by courier or put up) or on-line on the Regulator’s web site or by way of electronic mail. After receipt, the Regulator should present a reference quantity to the complainant inside 14 days of receipt.
The modification supplies additional clarification on the declare course of, which was beforehand bare-boned and ambiguous.
13 – Administrative finesn/aA accountable celebration served with an infringement discover by the Data Regulator for committing an workplace when it comes to POPIA and who’s unable to pay the executive effective in a lump sum, could make preparations with the Data Regulator to pay the executive effective in instalments on a case-by-case foundation.
When figuring out an acceptable cost interval, the Data Regulator should think about the monetary circumstances of the accountable celebration, and another related compelling causes which will straight or not directly impression on the accountable celebration’s affordability.
This modification is solely new, and supplies accountable events a chance to repay any administrative fines in instalments, thus assuaging the monetary heft of administrative fines to make sure they’re truly paid.

Additionally it is to be famous that something executed beneath a provision of the previous Laws and which might have been executed beneath a provision of the brand new Laws, shall be thought to be having been executed beneath the brand new Laws.

These amendments construct upon intensified efforts by South African regulators to deal with information safety. Related developments have additionally come from the Division of Commerce, Business and Competitors which printed draft amendments late final 12 months which sought to ascertain the lengthy awaited opt-out registry for direct advertising beneath the Client Safety Act Laws, 2011. These concurrent approaches would require companies engaged in direct advertising to use higher scrutiny to their compliance on this market going ahead.

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